Communicative Dynamics in University Quality Management: Toward a Dialogical Culture
DOI:
https://doi.org/10.71068/gp000008Keywords:
comunicación organizacional, calidad universitaria, cultura dialógica, gestión, educación superiorAbstract
Objective: to analyze communicative dynamics in university quality management: toward a dialogical culture while preserving the methodological scope of the historical study. Method: A documentary review was conducted; the unit of analysis was fuentes secundarias sobre comunicación y calidad. Information was examined using coherence and traceability criteria, without reconstructing unverifiable data. Results: the available evidence identifies relevant patterns consistent with the study objective, while causal claims are avoided when the design does not support them. Conclusions: findings characterize the phenomenon and support context-sensitive decisions and future research, within the limitations of the design and available documentation.
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